Alternatively, you can add a comma (",") to the end of your password, followed by a Duo passcode or the name of a Duo factor. At the Duo prompt, don't approve your authentication yet. Which one do I enroll? Can I set SMS as a default authentication ... - Duo Security Known issues and troubleshooting for Two-Step Login (Duo ... If you select Duo App - Passcode as your authentication method, you use a six-digit authentication code generated by the Duo Mobile app to authenticate. PDF Multi-Factor Authentication FAQs In the event that you are automatically sent a Duo Push, click Cancel in the blue bar at the bottom of the prompt to choose a . You can learn more about Duo Push and Duo Passcode in a quick Re-open the app: To start Duo again, quit and re-open the app. Frequently Asked Questions | Emory University | Atlanta GA Click I don't have access to my device. If you would like to receive a Duo push notification instead of a phone call, choose "automatically send this device a Duo Push". c. Click Save. Using Duo | Information Security | Information Technology ... Duo Multi-Factor Authentication (MFA) | Instructional and ... This means that you won't be able to select the "Call me" option and will instead need to select one of the other methods. I have both a personal phone and a work phone. Enable Duo Push. Third Step. Multi-factor Authentication Troubleshooting Duo Push notification issues on iOS devices Make calls with Google Duo - Android - Google Duo Help To see how this works, view a video about using a simple cell phone or landline with Duo. Approve the push or press 1 on your phone to authenticate. Click the Call Me button on the Duo Prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. DUO PHONE Will I be reimbursed for Duo-related charges? For more information about two-factor authentication, go to the Two-factor website (https://twofactor.oit.gatech.edu). a. "Fetch" a Duo Push request: If you expected to receive an authentication request and one hasn't shown up in Duo Mobile, try leaving and returning to the app, as this can "fetch" the notification.. If your default in Duo is set to Call instead of Push, you will receive a call like normal. Can I reset the recovery password for third-party accounts in Duo Restore on Duo Mobile? The app can generate the required code . c. Enter a passcode: Open DUO Mobile on your device. When auto push is enabled, Duo Authentication for Windows Logon automatically sends a push notification to the Duo Mobile app or a phone call to the user's default device submitting the Windows username and password. Select Mobile phone, and click Continue. If your administrator enabled self-service device management, the Duo Prompt displays a "My Settings & Devices" link on the left.. Call Me: You will receive an automated phone call. The status bar at . Choosing option 1 for Duo Push, a request to verify the login will be sent to the user's smartphone. If you have configured Duo to automatically send you a push, text, or call instead of asking you which one to use; If you are connecting via an iPad, iPhone, or Android device . I am running iOS 10 and I am not able to install the current version of Duo Mobile from the App Store on my device. If you have configured Duo to automatically send you a push, text, or call instead of asking you which one to use; If you are connecting via an iPad, iPhone, or Android device . "phone" to perform verification via a phone call (or "phone2" or "phone3" to use the second or third phone in your list). Phone Call. One on the 2FA management pane, remove the old device and add the new one. Duo Mobile App Errors, Problems or Connection Issues, and Duo Push Not Received Occasionally you may experience connectivity issues between your mobile device and the Duo Mobile app such as not receiving Duo Push notifications or timeout errors. Click on the drop down menu under "When I log in:" and choose the desired authentication method. Passcodes can also be texted to a cell phone (standard text messaging rates apply): Select Cancel on the DUO pop up. On the two-step authentication screen, click Send Me a Push. The following steps detail the process of enrolling a device (phone, tablet, or landline) to serve as the second factor. • DUO - Push • DUO - Phone call • Pin Code App can support a device's biometric authentication (Fingerprint and Face ID) instead of a password or other MFA. If this doesn't happen, check to see if your phone is registered as a cell phone or landline in Duo. Log in at start.nyu.edu. If you are using the Duo Push option or SMS message with the Duo Mobile app, follow these steps to reactivate Duo Mobile on your new phone: Try common fixes. Duo Access Gateway. Then, they can simply tap 'Approve' on the push notification they'll receive on their phone seconds later to securely access their application. 1. Approve the push or press 1 on your phone to authenticate. Select Approve b. Landline select Call me, you will receive a call, press 1 to approve the request 12. Important If you select an automatic option in the When I log in field and later want to choose a different option as you log in, click Cancel in a blue row at the bottom of the login frame to cancel the automatic prompt. If you wanted to use specify use of phone callback to authenticate instead of an automatic Duo Push request, you would enter: username: bob password: hunter2,phone You can also specify a number after the factor name if you have more than one device enrolled (as the automatic push or phone call goes to the first capable device attached to a user). Note: If you want re-activate Duo Mobile app please use Call Me or Passcode (SMS passcode) for authentication. Open the Duo Mobile app on your device. Support for Secret Server login Refresh token Duo works with all cell phones and landlines by supporting authentication via phone call and SMS passcodes. Auto-reconnect to Secret Server if connection is temporarily dropped due to network issues. Log in with your NetID and password. The Duo smart phone app provides options that work without a data plan, a texting plan or even a connection, if necessary. Simply tap Approve in either type of notification to finish logging in to the Duo-protected application. If you did not set up the second device and you're adding a replacement cell phone with the same phone number, instead of sending the login request to your cell phone as a Duo Push, have Duo call the phone number.
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